Terms and Conditions

1. Introduction

Welcome to the Resal platform. These Terms and Conditions (the “Terms”) set out the legal framework governing your use of our services, applications and digital tools provided by Resal Technology Company (the “Company”). Your use of the platform constitutes express acknowledgement of your agreement to these Terms in full.

If you are using the platform on behalf of a company or legal entity, you represent that you are authorised to accept these Terms on its behalf, and that the company or legal entity will be bound by them.

2. Definitions

For the purposes of these Terms, the following expressions carry the meanings set out below:

  • “Platform”: all Resal digital services, including application programming interfaces, control dashboards, and mobile applications.
  • “User”: any natural or legal person who accesses or uses the platform.
  • “Content”: any data, text, images or other material that the User uploads or creates through the platform.
  • “Services”: all technical products and solutions provided by Resal under the contracts concluded with Users.

3. Acceptance of the Terms

Your access to or use of the platform constitutes implied acceptance of these Terms and of the accompanying Privacy Policy. If you do not agree to any provision of these Terms, you must cease using the platform immediately.

Resal reserves the right to amend these Terms at any time. Users will be notified of any material changes by email or through in-platform notifications. Continued use of the platform after the amendments are published constitutes express acceptance of them.

4. Access to the Service

Resal grants the User a limited, non-exclusive, non-transferable licence to access and use the platform in accordance with these Terms. The User bears full responsibility for the confidentiality of login credentials and for all activity carried out through their account.

Resal may suspend or terminate access in the event of a breach of these Terms, or where there are indications of fraudulent or unlawful activity, without prior notice.

5. Intellectual Property Rights

Resal owns and retains all intellectual property rights relating to the platform, including trademarks, software, databases, designs and technical documentation. This licence grants the User no ownership rights in the platform or its components.

The User retains ownership of the Content they upload, but grants Resal a non-exclusive licence to use that Content to the extent necessary to provide the agreed Services.

6. Prohibited Conduct

The User is prohibited from doing any of the following:

  • Reselling, leasing or transferring platform access rights to third parties.
  • Attempting to breach the platform’s systems, interfere with its operation, or disrupt its servers.
  • Using the platform for activities that contravene the laws and regulations in force in the Kingdom of Saudi Arabia.
  • Collecting other users’ data or attempting unauthorised access to their accounts.
  • Publishing content that is misleading or abusive, or that infringes third-party rights.

7. Disclaimer

The platform and its services are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of fitness for a particular purpose, quality or uninterrupted operation. Resal does not warrant that the platform will be free of errors, viruses or other harmful elements.

The User bears full responsibility for determining the platform’s suitability for their needs, and for any decisions taken on the basis of information made available through it.

8. Limitation of Liability

Resal shall not under any circumstances be liable for indirect, incidental, consequential, special or punitive damages, or for loss of profits or data arising from the use of, or inability to use, the platform.

In all cases, Resal’s maximum liability to the User is limited to the amount actually paid for the Services during the three months preceding the incident in dispute, or five thousand Saudi riyals, whichever is lower.

9. Indemnity

The User agrees to indemnify, defend and hold harmless Resal, its directors, employees and partners from any claims, losses, damages or legal costs arising from: (a) their breach of these Terms; (b) the Content they upload or publish; (c) their infringement of any third-party rights; (d) their use of the platform in a manner contrary to applicable law.

10. Governing Law and Dispute Resolution

These Terms are governed by the E-Commerce Law and the Consumer Protection Law in force in the Kingdom of Saudi Arabia. In the event of a dispute, the parties shall first seek an amicable settlement within thirty (30) days of notifying the other party of its nature.

If an amicable settlement cannot be reached, the dispute shall be referred to the competent courts of the city of Riyadh as the exclusive judicial forum for its determination.