Compensate customers smartly, skip the bank paperwork

Digital compensation lifts customer satisfaction and loyalty by sending digital cards straight to email or SMS, in record time, without the hassle of traditional transfers.
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Trusted by the region's biggest names

We work with a wide network of major brands

Customer Compensations

Fast, secure delivery

Send compensation by email or SMS, with no bank transfer procedures.

Live tracking and statistics

See at any time how many were sent, how they are being used, and the payout.

Flexible compensation amounts

Pick the right amount, or the brands that suit your customers best.

Higher satisfaction

Quick, easy compensation builds trust in your brand and deepens loyalty.

Lower operating costs

Leave bank procedures and extra admin costs behind, and put your team’s time into work that matters more.

Cards in your own brand

Design the digital card in your company’s identity straight from the dashboard, ready to send.

One platform, many uses

Compensation for service issues

Reach out immediately with a digital card that shows you take their problem seriously.

Promotional compensation

Use compensation inside special offers or campaigns to bring customers back.

Instant complaint resolution

Settle urgent complaints or operational errors with a digital payout that satisfy customers.

Winning back lapsed customers

Offer something worth their while to get your customers trying your products again.

How Resal Rewards works

Enterprise-grade, highly flexible

A dashboard built to fit how your organisation works

Certified and recognised internationally

ISO 27001:2013, the international standard for information security governance and management.

Best technology solution provider in corporate rewards, from the European Incentive Awards, against more than 40 competing international companies.

Best digital platform for rewards and prepaid cards, 2023, from International Finance magazine.

Start compensating customers digitally today

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Your Questions, answered

What is digital compensation?

Digital cards or balances sent to customers when something goes wrong with a service or product. They can be spent across a set of brands the organisation chooses, instead of bank transfers or limited promo codes.

How is it sent, and does it need a special app?

Compensation is sent easily by email or SMS, with no extra app needed. Once sent, the customer receives a link or code they can use directly at the selected brands.

Can I track compensation and see how it is used?

Yes. The platform gives you a dashboard and live reports showing what has been redeemed, usage rates, and remaining balances.

Can unused balances be recovered?

Yes. You can recover unused balance and reassign it to compensate other customers or use it in future campaigns.

Are there extra fees on sending digital compensation?

Fees are clear and transparent, set by usage volume and your organisation’s plan, with no hidden or later costs.

Is the platform secure for customer data and transactions?

Yes. The platform applies the highest security and data encryption standards to protect customer information and financial transactions from unauthorised access.

Does the platform need advanced technical skill?

Not at all. The interface is clear and easy, designed to let you run compensation quickly with no technical complexity, and technical support is available at any time.